The Charles Hotel Chatham  Exterior photoThe Charles Hotel Chatham  Exterior photoThe Charles Hotel Chatham  Interior photo
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From66US$ /night
Check-in
18May2026Select date
Check-out
19May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ
-
Close to Historic Chatham Dockyard
Guest rating
5.9
5.3
/10
4.0
3.9
/5

Location

The Charles Hotel is situated in a 19th-century Listed building located in Chatham, Kent. This prime location allows guests to explore the rich literary and cultural heritage of the area, with Charles Dickens having lived nearby. Guests can enjoy the blend of history and convenience, making it an excellent stopover while traveling or for a weekend getaway.

Dining

The Sultan Restaurant is located within The Charles and specializes in fine dining, showcasing authentic Indian cuisines prepared by an award-winning chef. With over 40 years in the culinary field, the chef curates mouth-watering dishes for all guests. This on-site restaurant provides a memorable culinary experience and emphasizes quality and authenticity.

Accommodations

The Charles Hotel offers a variety of room types that reflect historical decor inspired by the local literary heritage. Each room combines comfort with tastiness, providing a relaxing space for guests to unwind. Modern amenities complement the charm of the 19th-century architecture, enhancing the overall guest experience.

Nearby Attractions

Chatham's rich history provides an array of attractions just a short distance from the hotel. Guests can explore local museums, the Historic Dockyard, and cultural sites that have been shaped by centuries of history. This location affords visitors a unique opportunity to immerse themselves in the fascinating past of the region.

Special Events

The Charles Hotel is equipped to host a variety of special events and gatherings, providing tailored service for occasions such as weddings or corporate meetings. Guests can inquire about event spaces that accommodate different group sizes, ensuring a suitable setting for any gathering. On-site catering can also facilitate a seamless experience.

Highlights

Location: 19th century Listed building

Dining: Sultan Restaurant with Indian cuisine

Rooms: historical decor reflecting local heritage

Nearby Attractions: Historic Dockyard and local museums

“The Charles Hotel provides a solid, unfussy experience for travelers watching their budgets; the draw here is straightforward comfort and practical amenities, including free parking, which is always a plus. I especially appreciate the on-site Indian restaurant; it's clearly a local favorite. For a simple stay in Chatham, it delivers good value.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Double Room
2 persons
25 sq. feet 
1 Double bed
Shower
Heating
Single Room
2 persons
15 sq. feet 
1 Single bed
Shower
Heating
Deluxe Triple Room
2 persons
35 sq. feet 
1 King-size bed
Shower
Heating

Room rates & availability calendar

See the best prices and book your dates today!

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

The Charles Hotel offers an enticing dining experience at The Sultan Restaurant, where the vibrant flavors of Indian cuisine take center stage. This inviting venue is perfect for indulging in Halal and vegetarian dishes that celebrate authentic tastes in a welcoming atmosphere.

The Sultan Restaurant

Indian
Ambiance
A warm, inviting space ideal for intimate dinners, featuring rich colors and traditional decor that create a cozy environment.
Key Offerings
Delight in traditional dishes such as fragrant biryanis and tantalizing curries, perfect for those following Halal or vegetarian diets. The restaurant is designed to evoke the heart of Indian culture and hospitality.
Reservation
Reservations recommended for dinner.
Open for dinner from 17:00 to 23:00, seven days a week.

The Charles Hotel Location

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ
Map view
15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ
Nearby
75 High Street
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Nucleus Arts Creative Riverside Hub
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Francis Iles Galleries
1700 ft
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Nucleus Arts
1900 ft
Shopping Area
Pentagon Shopping Centre
2000 ft
Restaurants
Papa John's
700 ft
70 New Road
Burger King
1200 ft
247 High Street
Wimpy
1200 ft
245A High Street
The Thomas Waghorn
1000 ft
14 Railway Street
Rochester Grill
1100 ft
200 High Street
McDonald's
1300 ft
223 High Street
Jesse's Cafe
1700 ft
282A High Street
Alexandra Hotel Public House
700 ft
43 Railway Street
Chopstix Noodle Bar
1400 ft
183 High Street
Prince of Wales
1200 ft
1-3 Railway Street
No.64 Coffee & Brunch
2400 ft
64 High Street
Explore Chatham (Kent)
Nearby Experiences
Top Attractions
Activities
Dining
Entertainment
Rochester Cathedral
Rochester Cathedral
20 minutes' walk
Historic site known for stunning architecture, guided tours, and beautiful stained glass. Open year-round for visitors.
The Historic Dockyard Chatham
The Historic Dockyard Chatham
25 minutes' walk
Explore naval history with interactive exhibits and historic ships. Family-friendly with occasional events and free admission for kids.
Fort Amherst
Fort Amherst
11 minutes' walk
This well-preserved fortress offers various trails, panoramic views, and historical reenactments. Ideal for outdoor enthusiasts.
Nucleus Arts Rochester
Nucleus Arts Rochester
5 minutes' walk
Art gallery showcasing local artists, with regular exhibitions and workshops. Perfect for culture lovers and art enthusiasts.
Chatham Ski and Snowboard Centre
10 minutes' drive
Indoor skiing and snowboarding available year-round. Rental services offered, catering to all skill levels. A thrill-seeker's paradise.
Capstone Farm Country Park
10 minutes' drive
Beautiful park with walking trails, picnic areas, and scenic views. Perfect for families and those seeking relaxation in nature.
The Thomas Waghorn
The Thomas Waghorn
4 minutes' walk
Welcoming pub known for hearty British fare and a cozy atmosphere. Ideal for lunch or a casual dinner with friends.
Rochester Grill
Rochester Grill
4 minutes' walk
Offers a diverse menu with grilled specialties. Family-friendly with options for dietary needs. Reservations recommended on weekends.
Papa John's
Papa John's
3 minutes' walk
Casual, family-oriented pizza spot featuring a variety of toppings. Quick service makes it a convenient choice for busy travelers.
Sun Pier House Gallery
Sun Pier House Gallery
8 minutes' walk
Art space hosting exhibitions and events. Ideal for all ages and those interested in local arts and cultural activities.
Great Lines Heritage Park
Great Lines Heritage Park
8 minutes' walk
Park with various entertainment options and events hosted throughout the year, including outdoor concerts and community gatherings.
Getting around town
City Centre
Chatham (Kent)4 min  ·  1000 ft
Airports
London City (LCY)74 min  ·  30.6 mi
London Southend (SEN)101 min  ·  41.7 mi
Train
Chatham Train Station4 min  ·  1000 ft
Bus
Bus stop28 min  ·  1.4 mi
Looking for early-bird discounts?
Get special discounted rates today!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Languages
English, Greek, Turkish, Arabic, Hindi, Bengali
Number of rooms:
16

Reviews and Ratings

What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
The Charles Hotel is appreciated for its surprisingly large rooms, including triple family rooms with ample space. Guests often highlight the clean bedding and strong heating, alongside amenities like kettles with tea and coffee. The convenient location and free parking add to the appeal, although some guests have noted the necessity of using a parking app. A 10% discount at the excellent Indian restaurant next door is a recurring perk, and the hotel features a nicely decorated reception area and an open garden where visitors can relax.
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Review score
Based on 418 verified reviews
5.5/10
Guest rating
42%
Recommend
Free Wi-Fi
7.2/10
Location
7.1/10
Facilities
6.3/10
Staff
6.7/10
Pros
Friendly staff
Good location
Clean facilities
Comfortable bed
Cons
Broken windows
Cold water
Few channels
Guest reviews
based on 418 reviews
5.5/10
based on 1025 reviews
5.9/10
Jordan from Australia
Family with children
Deluxe Triple Room
3 nights in November 2025
|
Reviewed:January 29, 2026
8.5/10

Spacious Room and Friendly Staff

large roomcomfy bedtasty curryfree parking
The triple family room I stayed in was surprisingly large. I noticed there was definitely room for a few more beds. The bed itself was comfy and I liked the bathroom. The restaurant next door served a tasty curry. Parking onsite was limited, but there was free street parking available from 7 pm to 8 am.
I did notice the shower had quite a lot of limescale build-up.
Rooms
9/10
The room was very spacious. It had ample space for luggage and extra furnishings. I appreciated the layout and found the bed quite comfortable for a good night's sleep.
Dining
8/10
There IS a restaurant right next to the hotel. IT offers a variety of meals including delicious curries, and i was very charmed to have a tasty dinner there.
0 Helpful
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Steven from United Kingdom
Family with children
Deluxe Triple Room
3 nights in November 2025
|
Reviewed:January 26, 2026
9.0/10

Wonderful Stay!

spacious roomcomfortable bedmodern furniture
I enjoyed the spacious triple beautiful room located on the first floor. The room was clean, and the bed was comfortable. The bathroom had a modern design, and the furniture was modern. I found the staff accommodating. They assisted me with my luggage, which I appreciated.
I noticed some noise from other guests in the corridor .
Rooms
9/10
My room was spacious. The bed provided a comfortable night's sleep. I found the modern furniture quite appealing.
Facilities
8/10
The hotel provides parking at the back. It is close to the city centre. The train station is also nearby.
Service
10/10
The staff was very friendly. The receptionist helped me with my luggage.
Location
9/10
The location provides easy access to the city centre. I was close to where I needed to work. I appreciate this convenience.
0 Helpful
|
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Henry from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed:January 06, 2026
9.0/10

great stay, convenient location

quiet roomhelpful staffconvenient parkingattached restaurant
the room was clean and quiet. the restaurant attached to the hotel provided great food (i especially enjoyed the curries). i had no trouble with parking. i found the staff very helpful with my luggage.
the hallway carpets were lifting slightly in the corners, but it wasn't a big deal.
Rooms
9/10
the double room featured a comfortable bed and modern furniture. the bathroom included a very clean shower. lights are well-positioned by the bed, and there were convenient power outlets available. this.
Facilities
8/10
a free car park is located at the rear of the building. access to the hotel is via a spiral staircase. the reception area offered complimentary coffee. fire exits are clearly marked and easy to locate.
Location
10/10
the hotel is within walking distance of the high street. this allows easy access to shops and other amenities. its slightly hidden location ensures a quiet environment. the proximity to transport links is very useful.
Service
9/10
the staff are courteous and accommodating. the receptionist offered assistance with my luggage upon arrival. tanvir and zamil provided excellent service . they were very attentive to my needs.
0 Helpful
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Alexander from Germany
Business traveller
double room
3 nights in November 2025
|
Reviewed:January 02, 2026
9.0/10

surprisingly good stay!

clean roomspacious roomquiet roomhelpful staff
the rooms felt really clean and spacious to me. i asked for a quiet room when i booked, and they gave me exactly that, which i really appreciated. the staff are eager to help, i think. they greeted me with a big smile, which started my visit well.
the staircase to get to the hotel from the car park felt a bit long.
Service
9/10
staff were really friendly and helpful to me. whenever i asked something, they helped straight away. the owner even felt down to earth, i reckon.
Location
8/10
the hotel is very close to the station, so it's a convenient base for travel. i like that there is free parking, i think it's nice. it makes exploring the area easier for me.
Dining
10/10
there's a restaurant right next door, and the food is amazing i think. the restaurant staff are also decent.
0 Helpful
|
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Naomi from United Kingdom
Single
Single Room
3 nights in October 2025
|
Reviewed:December 10, 2025
6/10

an adequate stay

room sizegood; comfortable sleepbed; free parkingamenitycarpet stainshallway; untidy receptionarea; unmanned receptiondesk
the room was a good size. the bed provided a comfortable sleep. free parking was a convenient amenity.
carpets had some stains in hallways. the reception area felt a bit untidy. there was no one at reception upon departure.
0 Helpful
Victor from Canada
Single
Double Room
3 nights in August 2025
|
Reviewed:November 05, 2025
8.8/10

convenient stay with excellent dining

helpful stafffree parkingmissing remote
the staff was friendly and helpful throughout my stay the room was large enough for my needs the restaurant was conveniently located within the hotel i enjoyed the tasty curry. free street parking was available after 7 pm i found this very useful as i arrived late
i found the lack of a remote control for the television somewhat inconvenient i should have requested one but i discovered the issue too late after settling in for the night
Dining
9/10
the restaurant offered excellent food i especially enjoyed the curry the restaurant's proximity within the hotel was certainly convenient it made for an easy dining experience after a long day.
Location
8/10
free street parking was available from 7 pm until 8 am each day this arrangement worked well for my schedule the hotel's location provided reasonable access to nearby facilities.
Rooms
9/10
the double room was clean and sufficiently quiet i could open windows for fresh air the room size was appropriate for a solo traveler. the bed felt comfortable.
Service
10/10
staff members were most courteous during check in and check out they accommodated my needs promptly i appreciated their assistance with directions to local attractions. their friendly attitude enhanced my experience.
Facilities
8/10
the hotel provided quick check in there was not much onsite parking but plenty of free street parking out front. the shower was also great.
0 Helpful
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FAQs
About The Charles Hotel
What attractions are close to The Charles Hotel?
Nearby attractions include Rochester Castle (3 km), Historic Dockyard Chatham (3 km), and Dickens World (3 km).
What amenities are available at The Charles Hotel?
The hotel features free Wi-Fi, off-site car parking, a bar/lounge area, and a restaurant.
What type of room amenities are offered at The Charles Hotel?
Rooms are equipped with a seating area, a flat-screen TV, a kettle, and a private bathroom with complimentary toiletries.
What is the check-in and checkout policy at The Charles Hotel?
Check-in is at 15:00, and checkout is by 11:00.
What languages are spoken by the staff at The Charles Hotel?
The staff primarily speaks English.
What is the distance from The Charles Hotel to London City Airport?
The hotel is located 50 km from London City Airport.

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Rooms and Guests2 Guests, 1 Room